Frequently Asked Questions
Quick answers about orders, delivery times, secure checkout, no-password ordering, refill support and how our services work across Instagram, TikTok, YouTube and Facebook.
- Secure Checkout
- No Password Required
- Worldwide Service
- Refill Support
- 24/7 Help
General Questions
Boost Social Media is a social media growth service provider for individuals, creators and businesses who want a clearer presence on Instagram, TikTok, YouTube and Facebook. We offer simple, structured services that help support visibility and engagement without requiring access to your account. You can read more on our About page.
We currently provide services for Instagram, TikTok, YouTube and Facebook. Each platform has its own set of services with details on what is included and how delivery works.
No. You can complete a purchase without registering. You only provide the public profile or post link and your email for order updates.
Ordering & Delivery
Choose the service you want, select a package, enter the public profile or post link, and complete checkout. There is no need to log in to your social account at any point.
Most orders begin processing shortly after checkout. Exact start times depend on the platform and the service. Estimated timing is shown on each service page.
Delivery is structured to look natural rather than instant. Larger orders are typically paced over a longer window. Estimated completion ranges are listed on each service page.
Some services support split delivery across multiple posts or videos. If a service supports it, the option will appear during checkout. If not, please reach out to support before ordering.
Safety & Privacy
We use a no-password ordering process and only request your public link and email. Our checkout runs over a secure connection so your payment details are handled by the payment processor, not by us.
No. We never request, store or use your social media password. All services work using your public profile or post link only.
Our services are designed to follow standard, public-facing interactions. We do not access your account or post on your behalf. While no third-party service can speak for what each platform may do, we focus on careful, paced delivery rather than aggressive techniques.
We collect what is needed to deliver and support your order, typically your email, the public link you provide, and your payment confirmation handled by our payment processor. Full details are in our privacy policy.
Payments & Checkout
We accept major credit and debit cards. Additional payment options such as Apple Pay or Google Pay may be available at checkout depending on your device and region.
Yes. Checkout runs over a secure connection and payment data is processed by our payment provider. Your card details are not stored on our website.
No. Card information is handled directly by our payment processor. We do not see or store full card numbers.
Refill Support
For supported services, we offer refill support within a defined period after delivery. The exact refill window and conditions are listed on the relevant service page.
If a supported service shows a drop within the refill window, contact our support team with your order number and the public link. We will review and process eligible refills.
If a delivery does not complete as expected, contact support with your order details. We will investigate and either complete the remaining delivery, retry, or arrange a fair resolution.
Instagram Services
We offer Instagram followers, post likes, views, comments and related services. You can browse the full list on our Instagram services hub.
Choose the right package for the post or profile and provide the correct public link. Pace your orders sensibly and avoid placing many overlapping orders at once. Instagram's own systems can change, so we focus on structured, careful delivery rather than promising any specific outcome.
Some services support country or region targeting. Where available, the option appears on the service page during checkout. If you need a specific targeting setup that isn't listed, contact support first.
TikTok Services
We offer TikTok followers, views, likes and related services. Each TikTok service has its own page with package options and delivery details.
TikTok views typically begin shortly after checkout. Exact start times are estimates and depend on platform conditions at the time of delivery.
Follower counts on any social platform can move over time for many reasons outside our control. Our refill support, where available, helps keep delivered counts in a stable range during the listed refill window.
YouTube Services
We offer YouTube views, subscribers and related services. Each YouTube service has its own page with package options and timing estimates.
Monetization on YouTube is decided by YouTube itself based on its own policies, watch-time, audience and other factors. Our services help support visibility, but no third-party service can promise monetization approval.
YouTube subscribers are paced to look natural. Estimated timing is listed on the service page. Larger packages take longer to complete.
Facebook Services
We offer Facebook page likes, post likes, followers, comments and related services. Each service has its own page with package options.
Most Facebook services apply to public Pages and public Posts. Some services may also be available for public Profiles depending on the service. Each service page lists what it applies to.
Support & Contact
You can reach our support team through our contact page. Please include your order number and any relevant link so we can help quickly.
Support is available 24/7. Response times depend on volume, but we aim to reply as quickly as possible.
Still need help?
If your question isn't covered above, our support team is happy to help. We typically respond quickly and aim to give you a clear, useful answer.