Refund Policy

30-day money-back guarantee

We offer a full money-back guarantee on every service you buy on our website. If you are not satisfied with your order, contact us within 30 days of your purchase and we will refund you in full, no questions asked.

After 30 days, an order can no longer be refunded. We recommend checking your order within the first 30 days, so there is time to ask for a refund if it does not fit your needs.

Refill guarantee: start count and end count

Many of our services come with a refill guarantee for a set period. The period of each service is on its page and in your order emails. For followers and likes, the guarantee works with two numbers:

• Start count: your followers, or the likes on the post, when your order starts.
• End count: the start count plus the amount you ordered.

The refill guarantee covers drops below the end count. If your count falls below the end count during the refill period, we bring it back up to the end count at no cost.

The end count is the only measure. Followers or likes you gain after your order, from your own posts, another order or anywhere else, are part of your current count. If your current count is at or above the end count, there is nothing to refill, even if some of the followers or likes we delivered have left.

We refill drops from your order as long as the count stays at or above the start count. If it falls below the start count, followers or likes you had before the order were lost as well, and we cannot refill those.

Refills are handled only this way. Most refills run automatically. If you still see a drop, contact us with your order number.