Terms of Service
Last updated: October 11, 2026
These terms apply when you use boost-social-media.com or place an order with Boost Social Media (“we”, “us”). By placing an order you agree to them, together with our Refund Policy and our Privacy Policy. Please read them before you pay.
What we offer
We sell social media engagement services, such as followers, likes, views, comments, shares, saves and plays, for public profiles, posts and videos on platforms like Instagram, TikTok, YouTube, Facebook, X, LinkedIn, Spotify and Shazam. Each service page shows what the service delivers, its quantities and prices, when it usually starts and whether it has a refill guarantee.
We are an independent company. We are not affiliated with, sponsored by or endorsed by any of these platforms or their owners. Their names are used only to describe which platform a service is for, and they remain the trademarks of their owners.
Who can order
You must be at least 18 years old to place an order. You may order for your own accounts, or for accounts you manage with the owner’s permission.
What we need from you
- A public username or link. We only need the public username, or the link to the post or video. We never ask for your password, and no one from our team will ever ask for it.
- A public account. The account, post or video has to stay public, under the same username, until the order is complete, and for as long as you want its refill guarantee to apply.
- Correct details. Please check the username, the links and the quantities before you pay. We deliver to the details you give us.
If the account turns private, the username changes, or the post is deleted or hidden while we deliver, the order cannot be completed as ordered. Contact us and we will check what can be done under the Refund Policy.
Prices and payment
- Prices are in US dollars. They are shown on each service page and again at checkout, before you pay.
- You can pay with the methods shown at checkout, such as cards, Apple Pay, Google Pay or crypto where available. Payments are processed by our payment providers, and we do not store your card details.
- Discount codes work only as described with the code, for example once per customer or until a certain date, and they cannot be exchanged for cash.
Delivery
Your order starts after your payment is confirmed. The start time on each service page is the usual time, not a guarantee: platforms change how they work, and some orders take longer. Larger orders are delivered gradually rather than all at once.
We email you when we receive your order and when it is complete. For Instagram, TikTok and YouTube orders we also send the start count, the number your profile or post had when the order started. If an order seems late, contact us with your order number and we will check it.
Refill guarantee
A service has a refill guarantee only if its page says so, and the page and your order emails show how long it lasts. If the count drops below the end count (the start count plus the amount you ordered) during that period, we bring it back up at no cost. The full rules are in our Refund Policy.
Refunds and disputes
Every order is covered by our 30-day money-back guarantee. If you are not satisfied, contact us within 30 days of your purchase and we will refund you, as described in our Refund Policy.
Please contact us before you open a dispute or a chargeback with your bank or card issuer. A refund request is usually settled much faster. If a payment is reversed, we may stop the order and its refill guarantee.
Auto plans
An Auto plan is a single payment for 30 days, and it does not renew automatically. During those 30 days the plan covers new posts within the limits shown on its page.
Free trials and free tools
Free trials come with the services, quantities and conditions shown on the trial pages. We may decline a request that does not meet them, for example a repeated request from the same person.
Our free tools show public information as it is when you use them. They are provided as they are, and a platform does not always return the data.
Custom comments
When you order custom comments, you write the text and you are responsible for it. We may refuse comments that are unlawful, hateful, harassing or sexually explicit, or that infringe other people’s rights. In that case we refund the comments we did not deliver.
How you may use our services
- Use them only for accounts and content that you own, or that you manage with the owner’s permission.
- Do not use them for content that breaks the law or other people’s rights.
- Do not misuse the site, for example with automated requests to our tools, fake orders or payments that are not yours.
We may refuse or cancel an order, and refund it, if we believe it breaks these terms.
What we cannot promise
We deliver the engagement you order, but we cannot control what a platform does afterwards. Each platform has its own rules, some do not allow paid engagement, and a platform may remove engagement or limit, restrict or close an account. We do not promise reach, rankings, sales, income or new followers beyond the amount you ordered.
Liability
As far as the law allows, our total liability for an order is limited to the amount you paid for it. We are not liable for indirect losses, such as lost profits or opportunities, or for followers, likes or views you had before your order. Nothing in these terms limits the rights you have under the consumer law that applies to you.
Changes to these terms
We may update these terms, our services and our prices. The version on this page, with its date, applies to orders placed after it was published.
Contact us
Questions about these terms or about an order? Reach us through our Contact page, by live chat or by email at support@boost-social-media.com. Our support team is available 24/7.